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Don Henderson

Don Henderson
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Don Henderson is Managing Director, Consulting Services, The VanAllen Group. Responsible for consulting activities from the C-Suite to the hangar floor, he helps Aviation Leaders and Teams become an integral part of the larger enterprise.

KPIs on the Prize

One of the tasks of Aviation Team leaders is to develop “metrics” or “KPIs” (Key Performance Indicators) for their operation. Often, they create complex...