Home BAA Contributors Posts by Susan C. Friedenberg

Susan C. Friedenberg

Susan C. Friedenberg, President & CEO, Corporate Flight Attendant Training & Global Consulting, began her aviation career in 1970, flying for American Airlines and Capitol Air, then worked for 31 years as a corporate flight attendant.

Taking Attendants

When you board a commercial airline, you know that the flight attendants are there for your safety and comfort, and trained for the specific...

Eat, Drink, and Be Wary

Food safety is a global concern, from the ways in which cattle are slaughtered, poultry are fed antibiotics, and fish are farm-raised. When it...

The Corporate Flight Attendant: Safety and Service

In the winter of 2011, a business jet was deiced shortly before its 4:00 am departure from a London airport. Upon boarding, the flight attendant...